Questions to ask before you book

Most group trip surprises come from one question nobody asked. Send these in one email and compare the answers side by side.

Capacity

• What is your permitted occupancy, and who issued it?
• Can I see a bed list by room?
• Is all of that in one building?
• Do children count toward the limit?

Eating

• What is the most people who can sit down at one meal?
• How many stoves, ovens and refrigerators are there?
• Can you provide meals, and may we bring a caterer?

Gathering

• Is there one room where everyone can sit together?
• Is there a sound system or projector?
• Can we use it after 10 pm, and what are the quiet hours?

Getting there

• Can a bus or coach reach the building?
• How many vehicles fit, and is any of the road steep or unpaved?
• How does the place work in snow or ice?

Who can come

• Which rooms and bathrooms work for a wheelchair or walker?
• Are stairs needed to reach bedrooms?
• Are pets allowed, and is there a fee?

Rules

• Is alcohol allowed?
• Are outside guests or day visitors allowed?
• Is an event or wedding allowed, and is there a separate fee or permit?

Money

• What is the full price, with cleaning fees and taxes?
• How much is the deposit, and when is it refundable?
• What happens if we arrive with fewer people?
• What are the cancellation terms?

Your shortlist builds a short message with the most important of these. Each listing here also shows which answers its website left out.